privacy policy

Effective: 10 October 2025

1. About Us

“Conduct”, “we”, “our” or “us” means Conduct Magazine, operating from Salford, Greater Manchester, United Kingdom.
Email: hello@conductmagazine.com

We run a creative ecosystem that includes Conduct Magazine, Conduct Label, Conduct Talent Agency, and Conduct Academy.

2. About This Policy

Your privacy matters. This policy explains what data we collect, how we use it, and your rights under UK GDPR and PECR.
By using our website or services, you agree to this policy.

3. What We Collect

We collect the following types of personal information:

  • Contact details (name, email, phone) when you join, subscribe, or contact us.

  • Payment details, processed securely by our payment partners (e.g., Stripe, Squarespace Payments). We do not store full card details.

  • Usage data via analytics tools (e.g., Google Analytics, Meta Pixel) to understand how visitors use our site.

  • Communications data from messages, emails, or social media interactions.

  • Optional survey/form responses where you share feedback or creative information.

4. How We Use Information

We use your personal data to:

  • Provide memberships, access, and artist development services.

  • Send newsletters, updates, and marketing (only if you’ve opted in).

  • Process payments and maintain financial records.

  • Improve site performance, design, and user experience.

  • Comply with legal and financial obligations (e.g., tax, fraud prevention).

5. SMS Marketing (Text Messages)

If you choose to receive SMS updates from Conduct, we’ll collect your phone number for text notifications about news, events, and offers.

  • By opting in, you consent to receive messages from us. Message frequency may vary.

  • Standard message and data rates may apply.

  • You can opt out at any time by replying STOP or emailing hello@conductmagazine.com.

  • We never sell or share phone numbers for marketing.

6. Our Legal Basis for Processing

We process your personal information because:

  • You’ve given consent (e.g., newsletters or SMS).

  • It’s necessary for a contract (e.g., subscriptions or artist agreements).

  • It’s in our legitimate interests to operate and improve Conduct’s services.

  • We must comply with legal obligations (e.g., record-keeping, fraud prevention).

7. Sharing Your Information

We do not sell your data.
We only share information with trusted processors — payment gateways, hosting, analytics, email and SMS providers — who act on our behalf under strict confidentiality.

We may disclose data if required by law or to defend our legal rights.

8. Data Retention & Deletion

We keep your information only as long as needed for the purposes above.
Once no longer required, it’s securely deleted or anonymised.

You can request deletion at any time by emailing hello@conductmagazine.com.

9. International Transfers

Some trusted providers may store or process data outside the UK/EEA.
In such cases, we ensure appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs).

10. Your Rights

You have the right to:

  • Access, correct, or delete your data.

  • Object to or restrict certain processing.

  • Withdraw consent at any time.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk

11. Updates to This Policy

We may update this notice occasionally. Any changes will appear here with a new effective date.
Major updates may also be emailed to subscribers.

Contact Us

Conduct Magazine
Salford · Greater Manchester · United Kingdom
Email: hello@conductmagazine.com